We hire carefully, in two tracks.

You will be responsible for reducing end-to-end voice latency in the Intersoul companion product — currently a median of 412ms — toward a target of 200ms within twelve months. This is the single most-cited performance metric our customers raise in renewal conversations, and the work touches model serving, network path optimization, codec selection, and the realtime audio pipeline.

You should be the kind of engineer who is suspicious of averages and treats p99 as the truth. You should have spent at least a few years working on real-time audio in production. You will work directly with the CTO, and your work will be visible to every customer on every conversation.

Our companions remember their customers across months and years. The system that makes that possible — the Memory Consolidation Layer, currently in its fourth generation — is the research artifact at the center of the company. We are hiring a researcher to extend it.

You will design experiments, ship into production, and write internal papers. You will be the second author on the company's first peer-reviewed publication on consent-aware retention, currently in submission. We are not looking for a generalist applied scientist. We are looking for someone with strong opinions about what continuity is and what it costs.

Intersoul's product depends on a customer believing the relationship will outlast any single corporate event — a model upgrade, a leadership change, an acquisition. The continuity charter, agreed to in writing as part of the March 2026 Moon Ocean transaction, is the legal instrument that makes that belief credible.

You will be the company's internal owner of the continuity charter. You will draft the next version. You will advise on any product or corporate decision that touches it. The role reports to the Chairman and the General Counsel jointly. We expect at least eight years at a serious firm and a willingness to read your own work back over a thirty-year arc.

Intersoul is voice-active in 31 markets. We are expanding into 47 by year-end, the bulk of the new markets in Europe and the Levant. The Companion Director, EMEA will own the operational expansion of the voice product across the region — language coverage, voice talent partnerships for our reference voices, and the cultural calibration our Synthetic Resources organization conducts before any market goes live.

You should be a generalist operator with the temperament for cross-functional work, and comfortable making decisions at the intersection of product, ops, and the SR calibration function. The role is based in London and reports to the CEO.

Every Intersoul companion speaks. The way they speak — their cadence, their vocabulary, their willingness to disagree with the customer — is the product. The Editorial Lead, Companion Voice will own this work.

You will write the voice guide. You will define the editorial corrections that the Synthetic Resources organization applies during calibration. You will read transcripts. You will sit with focus groups. You will probably have a background somewhere unexpected — magazine editing, screenwriting, voice acting, or a graduate degree in linguistics. We are not particular about the path. We are particular about the ear.