Monthly subscription: the exact monthly price is shown at checkout before you pay.
Renewal: subscriptions automatically renew each month until cancelled.
Cancellation: cancel any time with no cancellation fee.
Refunds: refund requests are reviewed case by case.
Subscriptions and pricing
Intersoul is a subscription service operated by Similar LLC. Access is sold as a recurring monthly subscription. The exact current price is always shown at checkout before you pay.
Your subscription automatically renews each month, and your payment method is charged the then-current monthly fee until you cancel. We clearly disclose the price and the recurring, auto-renewing nature of the charge at the point of purchase, and the name that will appear on your card statement is shown at checkout and on your receipt.
How to cancel
You can cancel at any time, with no cancellation fee, on the Membership & Billing page or by emailing info@intersoul.ai. You can also cancel directly with our payment processor's consumer support using the contact information shown on your receipt or card statement. Cancellation stops future renewals.
When you cancel, you keep access until the end of the current paid billing period. We do not cut off access immediately upon cancellation.
To stop a renewal, cancel before your next billing date. Cancellation requests received before the renewal date prevent the next charge.
Refunds on subscription fees
Refund requests are reviewed case by case. We review every request in good faith and may issue a full or prorated refund, including in cases such as:
- a duplicate or erroneous charge;
- a documented billing error on our side;
- a charge that occurred after a valid, timely cancellation;
- inability to access the service due to a fault on our side that we could not resolve.
To request a refund, contact info@intersoul.ai with your account email and the transaction date. We aim to respond within 5 business days. You can also raise a refund request with our payment processor's consumer support using the contact information shown on your receipt or card statement.
Tokens
Tokens are optional one-time purchases of digital goods, delivered instantly:
- refund requests for token purchases, including unused balances, are reviewed case by case — contact us and we will look at it;
- tokens have no cash value, are non-transferable, and may expire as stated at the time of purchase.
Free trials or promotional offers
A card-free trial, when offered, discloses its length and included access at sign-up. It ends automatically and does not become a paid membership; you are charged only if you separately choose to start a paid membership. Any promotional paid rate discloses its price and renewal terms at sign-up.
Chargebacks
If you believe a charge is wrong, please contact us first at info@intersoul.ai. We can usually resolve billing issues faster than a bank dispute.
Contact
Similar LLC
35 W 31st St, Front A, Unit #212
New York, NY 10001
United States
info@intersoul.ai